FAQ
Frequently asked questions
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Study Thiara instructor was founded by a trained Mathematics teacher of over 8 years of experience in the education field. She has found that the lack of individualised instruction in the classroom causes significant differences in the academic progress of students. She has been driven by a strong desire to find a solution and enable every child to reach their full potential.
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We take great care to make the most of the time we have in our group sessions. Lessons for group learning are carefully developed and evaluated with an experienced teacher. While designing lessons, we pay close attention to the common mistakes that students are expected to make. We recognize these errors in advance so they can be quickly corrected in class without wasting students' valuable time.
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We can tweak and be adaptable to meet individual child's needs. When necessary, we select weekly topics that align with the school's curriculum. This significantly boosts students' confidence in the classroom. Also, students get the chance to reinforce the same topic in a different setting, which can greatly increase the likelihood that it's going to remain in their long-term memory.
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If you have scheduled a lesson with our tutor, you can cancel the lesson from your login section if you book lesson as guest then send us email on refund@studythiara.co.uk or just call us directly. If you cancel the lesson more than 24 hours before, you are fully refunded from our site. The original processing fee of 2.1% + 0.20 GBP for that customer's purchase will not be paid back to your account. This refund fees will be deduct from our payment gateway partner. After refund processed, the amount will be visible in your bank account within 5 to 7 working days. If you exceed this deadline of before 24hr, the cancellation policy may apply. The tutor chooses to reimburse in full, at 50% or to make take no refund. But customer can re-scheduled their lesson anytime with tutor and no need to pay any re-scheduled fees.