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Refund Policy

If you have scheduled a lesson with our tutor, you can cancel the lesson from your login section if you book lesson as guest then send us email on info@studythiara.co.uk or just call us directly. If you cancel the lesson more than 24 hours before schedule class, you are fully refunded from our site. The original processing fee of 2.1% + 0.20 GBP for that customer's purchase will not be paid back to your account. This refund fees will be deduct from our payment gateway partner. After refund processed, the amount will be visible in your bank account within 5 to 7 working days. If you exceed this deadline of before 24hr, the cancellation policy may apply. The tutor chooses to reimburse in full, at 50% or to make take no refund. But customer can re-scheduled their lesson anytime with tutor and no need to pay any re-scheduled fees.

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